
Intro to AI gives you a practical, grounded understanding of generative AI and how it can be used confidently in the workplace. The course explores how AI is being adopted across industries, the types of tasks it can support, and the key risks and responsibilities that come with everyday use.
Through interactive activities and real‑world scenarios, you’ll get hands‑on experience with popular AI tools while building a realistic sense of both their strengths and limitations. The focus is on clarity, critical thinking, and safe working practices, so you learn not just how to use AI, but how to use it well.
The course also places strong emphasis on responsible and ethical use. You’ll examine data protection, accuracy risks, and organisational governance, gaining the confidence to integrate AI into your workflow while maintaining professional and compliance standards.
The course is organised into clear, progressive modules that build from foundational understanding to practical, tool‑specific application.
By the end of this course, you’ll understand how AI tools are used across modern workplaces and the key security, compliance, and ethical risks to keep in mind. You’ll learn how to work safely and responsibly with generative AI, understand your role within organisational AI governance, and confidently use tools such as ChatGPT and Microsoft Copilot while protecting sensitive information.
You will be able to: